Shiji ReviewPro v0.74.0

SHIJI INFORMATION TECHNOLOGY SPAIN S.A. ❘ Freeware ❘
Android iOS
out of 11 votes

Designed for use by busy hoteliers directly on their premises, the Mobile App offers a convenient solution for managing guest feedback from anywhere, ensuring swift action to guarantee guest satisfaction. The application seamlessly integrates ReviewPro's Online Reputation Management tool and Guest Survey Solution, providing the full power of ReviewPro Guest Intelligence on mobile devices.

Currently exclusively accessible to ReviewPro users, this app grants access to a range of benefits including:

ONLINE REPUTATION MANAGEMENT FOR HOTELS

Access your hotel's online reputation performance across various timeframes
Monitor online reviews from over 175 OTAs and review sites
Receive in-app notifications of new reviews (coming soon) based on your customized views in ReviewPro
Respond directly to reviews
Create and assign tickets to team members
Benchmark against competitors
Analyze trending concepts
Identify key drivers of online reputation
Assess performance across different review sources
Track management response rates

GUEST SURVEY SOLUTION

View all guest feedback in one comprehensive dashboard
Efficiently manage guest feedback
Create and assign tickets to team members
Receive in-app notifications of new guest feedback (coming soon) based on your customized views in ReviewPro
Utilize in-stay surveys to promptly address issues
Track response rates of guest surveys sent out
Monitor the evolution of your Net Promoter Score® (NPS) over time

Overview

Shiji ReviewPro is a Freeware software in the category Education developed by SHIJI INFORMATION TECHNOLOGY SPAIN S.A..

The latest version of Shiji ReviewPro is v0.74.0, released on 05/30/2024. It was initially added to our database on 05/30/2024.

Shiji ReviewPro runs on the following operating systems: Android/iOS.

Users of Shiji ReviewPro gave it a rating of 3 out of 5 stars.

Pros

Comprehensive reputation management capabilities
Allows businesses to collect and analyze customer feedback
Integrates with various hotel management systems
User-friendly interface that is easy to navigate
Automated reports and real-time analytics for quick decision-making
Multi-language support for international customers
Helps in enhancing social media presence and engagement

Cons

Can be expensive for smaller businesses
Some features may require extensive training for optimal use
Dependent on internet connectivity for real-time use
Integration with existing systems may be complex
Customer service response time can be slow during peak periods

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