Latest Version
v0.74.0 Safe to install
v0.74.0 Safe to install
Designed for use by busy hoteliers directly on their premises, the Mobile App offers a convenient solution for managing guest feedback from anywhere, ensuring swift action to guarantee guest satisfaction. The application seamlessly integrates ReviewPro's Online Reputation Management tool and Guest Survey Solution, providing the full power of ReviewPro Guest Intelligence on mobile devices.
Currently exclusively accessible to ReviewPro users, this app grants access to a range of benefits including:
ONLINE REPUTATION MANAGEMENT FOR HOTELS
- Access your hotel's online reputation performance across various timeframes
- Monitor online reviews from over 175 OTAs and review sites
- Receive in-app notifications of new reviews (coming soon) based on your customized views in ReviewPro
- Respond directly to reviews
- Create and assign tickets to team members
- Benchmark against competitors
- Analyze trending concepts
- Identify key drivers of online reputation
- Assess performance across different review sources
- Track management response rates
GUEST SURVEY SOLUTION
- View all guest feedback in one comprehensive dashboard
- Efficiently manage guest feedback
- Create and assign tickets to team members
- Receive in-app notifications of new guest feedback (coming soon) based on your customized views in ReviewPro
- Utilize in-stay surveys to promptly address issues
- Track response rates of guest surveys sent out
- Monitor the evolution of your Net Promoter Score® (NPS) over time
Overview
Shiji ReviewPro is a Freeware software in the category Education developed by SHIJI INFORMATION TECHNOLOGY SPAIN S.A..
The latest version of Shiji ReviewPro is v0.74.0, released on 05/30/2024. It was initially added to our database on 05/30/2024.
Shiji ReviewPro runs on the following operating systems: iOS.
Users of Shiji ReviewPro gave it a rating of 3 out of 5 stars.
Pros
- Comprehensive reputation management capabilities
- Allows businesses to collect and analyze customer feedback
- Integrates with various hotel management systems
- User-friendly interface that is easy to navigate
- Automated reports and real-time analytics for quick decision-making
- Multi-language support for international customers
- Helps in enhancing social media presence and engagement
Cons
- Can be expensive for smaller businesses
- Some features may require extensive training for optimal use
- Dependent on internet connectivity for real-time use
- Integration with existing systems may be complex
- Customer service response time can be slow during peak periods
Screenshots (Click to view larger)
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